FAQs

Frequently Asked Questions

Find answers to common questions about our products and services

Q.What is your return policy?

A.We offer a 7-day return policy for damaged, defective, or wrong products. Please contact our support team within 7 days of delivery to initiate a return.

Q.Do you offer Cash on Delivery?

A.Yes, we offer Cash on Delivery across India. You can pay for your order when it arrives at your doorstep.

Q.How long does delivery take?

A.Orders are typically delivered within 4 to 7 business days. Processing time is 24 to 48 hours after order confirmation.

Q.Is shipping free?

A.Yes, we offer free shipping on most products across India. Shipping charges, if any, will be displayed at checkout.

Q.How can I track my order?

A.Once your order is shipped, you will receive tracking details via SMS and email. You can use these details to track your order online.

Q.What if I receive a damaged or wrong product?

A.If you receive a damaged, defective, or wrong product, please contact us within 7 days. We will arrange a replacement or refund as per our return policy.

Q.Are discounted items returnable?

A.Some discounted or final sale items may be non-returnable. This will be clearly mentioned on the product page before purchase.

Q.How can I contact customer support?

A.You can reach our customer support team via email or WhatsApp. We are here to help you with any questions or concerns.