Shipping policy

At ZishBazaar, we are committed to delivering your orders safely, quickly, and efficiently. Please read our Shipping Policy carefully before placing an order.

Shipping Coverage

We currently deliver across India.

Delivery availability may vary depending on your location, courier serviceability, and product availability.

Shipping Charges

We offer FREE Shipping on all eligible orders across India.

There are no hidden shipping charges. If any additional shipping charges apply for specific products or remote locations, they will be clearly displayed during checkout before payment.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on most products.

COD availability depends on your delivery location, product category, and order value.

To prevent fraudulent orders, ZishBazaar reserves the right to contact customers for order confirmation before dispatch. Orders that cannot be verified may be cancelled.

ZishBazaar also reserves the right to disable COD for certain orders based on operational or security reasons.

Order Processing Time

Orders are typically processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

Orders are generally delivered within 4–8 business days after dispatch.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Other unforeseen circumstances beyond our control

While we make every effort to deliver your order on time, delivery dates are estimates and cannot be guaranteed.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation via Email and/or SMS, along with a tracking link.

You can use the tracking link to monitor your shipment at any time.

If you do not receive tracking details within 72 hours of placing your order, please contact our support team.

Delivery Delays

Although we work with trusted courier partners, delays may occasionally occur due to reasons beyond our control.

ZishBazaar shall not be held responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Government restrictions
  • Transportation disruptions
  • Natural disasters
  • Any other unforeseen circumstances

No compensation or refund will be provided solely due to courier-related delivery delays.

Incorrect Address or Failed Delivery

Customers are responsible for providing complete and accurate shipping information.

Orders with incorrect or incomplete addresses may experience delivery delays, return to origin (RTO), or cancellation.

If delivery fails due to:

  • Incorrect shipping address
  • Incorrect contact number
  • Customer unavailability
  • Customer refusal without a valid reason

ZishBazaar shall not be responsible for any resulting delays or additional shipping costs.

Refused Deliveries

If a customer refuses to accept a Cash on Delivery (COD) order without a genuine reason, ZishBazaar reserves the right to reject future COD orders placed by that customer.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the delivery date (or expected delivery date for lost shipments).

Our team will investigate the issue and provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

Contact Us

For any shipping-related questions or assistance, please contact us:

📧 Email: support@zishbazaar.in

🕒 Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)